We are sorry that you are unhappy with us and apologise for the problems you have encountered with our products or services. aims to give all our customers the best service possible and would like to resolve this problem with you. we are fully committed to addressing all complaints fairly and promptly.

Our quality control advisor would like to know more about the issues you experienced with our products and/or service and help get those resolved.

Please visit this form to report your problem for our quality and training adviser to investigate and include details of what happened.

Please allow up to 5 working days for a response as we need some time to review the problem and understand what went wrong.

You can also write to the address below, you will receive a response about 5- 7 days after we receive your letter.

Quality and Training adviser
PO Box 9147
BH12 9JJ
United Kingdom